ClickTHRU OS redefines agility by enabling companies to not only customizes their workflow but to also allows business to dynamically toggle between different verticals. Industry specific customer relationship management (CRM) allows business to utilize specific functionality tailored to their business needs at the point of origination. CTOS’ s customizable one platform approach coupled with the agility of its dynamic toggle between different industries not only empowers sales, marketing, and customer service professional with comprehensive information about their customers and products, but enables then to provided additional services to the same client across multiple business channels.
Businesses that leverage a dynamic toggling platform can develop and maintain a long-term competitive advantage while maximizing their marketing dollars and increasing sales overall productivity through an effective cross sale campaign.
CTOS’s agile one platform business process and/or workflow can change based on business needs that will conform to industry specific “best practices” while maintaining the highest level of data integrity and remove the need for business to adapt to a specific software’s workflow. CTOS enables companies to not only have multiple verticals on one platform but also design and customize individual business processes within each vertical while still empower companies to toggling based on a client’s specific needs. Businesses now can identify prospective clients within a current industry that might benefit from other products and services offered by the company that has not been introduced to their client.
In addition, CTOS has a user-defined customizable workflow feature that not only automates your business process but enables bi-directional workflow management enabling your company to move specific tasks to the right people at the right time based on workflow needs or escalations. Once task is completed, then the workflow steps continue along its predefined course without disruption and maintaining the highest level of data integrity. CTOS offers companies the ability to no longer be held hostage to the predefined workflow of outdated management systems. No longer will companies have to work around specific software’s business logic and workflow. CTOS changes the way you do business by allowing companies to design specific workflows that maintains the highest levels of data integrity and allowing companies to communicate bi-directional across one platform with complete visibility. Not only are all modules interchangeable but you can create or remove modules or roles, and assign those roles specific task that is required for your company to do business. Move files backwards, forwards, or even jump to another stage and back. CTOS supports dual staging. Allowing two departments to work on the same file at the same time.
Bi-directional data exchange increases efficiencies and maintains higher levels of data integrity.
Each touch point is an opportunity to engage with each client and enhance the client’s experience.